Privacy Policy

Who we are

Our website address is: https://mypetneeds.me.

Privacy Policy for mypetneeds.me

Effective date: September 16, 2025

Introduction

Welcome to mypetneeds.me. Your privacy and the security of your personal data are important to us. This Privacy Policy explains what information we collect, how we use and protect it, and with whom we may share it. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

  • Personal information: name, email address, phone number, shipping and billing addresses, and other information you provide when you create an account, place an order, or contact us.
  • Transaction data: order details, payment confirmations, purchase history, and delivery information.
  • Usage and technical data: IP address, browser type and version, device identifiers, pages visited, time and date of visits, referral sources, and other analytics data.
  • Cookies and similar technologies: small files placed on your device to recognize you, remember preferences, and provide personalized features and analytics.

How We Use Your Data

  • To process and fulfill orders, deliver products, and provide customer service.
  • To manage your account, verify your identity, and communicate with you about your account and orders.
  • To analyze site usage and improve our website, products, and services.
  • To personalize your experience, including showing relevant ads and offers on our site and on social media.
  • To detect, prevent, and address technical issues, fraud, and abuse.

Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share information with trusted third parties to provide and improve our services. These include:

  • Analytics and measurement providers: such as Google Analytics (including Google products) to understand and improve site performance and user experience.
  • Advertising and social media partners: such as Facebook (including Facebook Pixel) and TikTok (including TikTok Pixel) to deliver and measure advertising, personalize content, and improve your experience both on our site and across social platforms.
  • Service providers: payment processors, shipping carriers, hosting providers, and other vendors who perform services on our behalf.

Data shared with these partners is used to improve the user experience, measure the effectiveness of advertising, and help us serve you better across the web and social platforms.

Cookies and Tracking

We use cookies, pixels, and similar technologies to remember your preferences, enable core site functionality, and collect analytics. You can manage or disable cookies through your browser settings, but disabling cookies may affect how our site functions.

Data Security and Data Integrity

We treat all data with protection and apply reasonable technical and organizational measures to secure your information against unauthorized access, disclosure, alteration, and destruction. We do not sell your personal data.

We make every reasonable effort to ensure that no data is lost and to maintain the integrity and availability of your information. However, no system can be guaranteed 100% secure; therefore, while we strive to prevent any loss, complete elimination of risk is not possible.

Data Retention

We retain your personal data only as long as necessary to provide services, comply with our legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or de-identify it in accordance with applicable law and our internal policies.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

  • The right to access the personal data we hold about you.
  • The right to correct inaccurate or incomplete data.
  • The right to request deletion or restriction of processing of your data.
  • The right to object to certain processing activities (e.g., direct marketing).
  • The right to request portability of your data in a commonly used, machine-readable format.

To exercise these rights, please contact us using the contact details below. We will respond to valid requests in accordance with applicable law.

Children

Our website is not intended for children under the age of 13 (or higher minimum age where required by local law). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take steps to delete that information.

Third-Party Links and Services

Our site may contain links to third-party websites and services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of those external sites.

International Transfers

Your information may be transferred to, stored, and processed in countries other than your own. Where such transfers occur, we will protect your data in accordance with this policy and applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on this page with a new effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: support@mypetneeds.me

Address: (If you want to provide a postal address, add it here.)

Thank you for trusting mypetneeds.me. We are committed to protecting your privacy and to using your data responsibly to improve your experience.

User Data Deletion

You have the right to request the deletion of your personal data collected and processed by mypetneeds.me. If you would like us to delete your data, please contact our customer service team using the details below. Once we verify your request, we will remove your personal data from our systems, except for information we are legally required to retain.

To request data deletion, please contact us at:

Email: support@mypetneeds.me

Please note that after deletion, some services or functionalities of our website may no longer be available to you. We may retain minimal information when required by law or for legitimate business purposes, such as resolving disputes or complying with financial regulations.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.